Shipping
Shipping for postage of all orders is calculated as below:
Cart Value up to $99.99 – Shipping charged at a flat rate of $9.95.
Express Post Shipping (optional)- Charged at a flat rate of $15
Free postage for all Australian orders $100 and over.
Shipping Update: Due to the impact of COVID-19, Australia Post are experiencing a high volume of parcels with some distribution centres working at reduced capacity. This may result in a significant delay with your delivery. Please allow 5 or more business days for Express delivery Australia wide and longer for regular shipping.
Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item we are not able to supply.
Returns
If you are not 100% satisfied with the items you have purchased, we offer a full refund of the goods purchased, store credit or exchange. Please contact us via the contact page for a returns form.
PLEASE NOTE: no exchanges or returns are offered for sale items.
We reserve the right to refuse a returned item if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.